We will gladly do exchanges on any unused items. We DO NOT accept returns for used or partially used candles. If you're unsatisfied with your purchase for whatever reason, we'll exchange it for another item or items of equal or lesser value within three months (90 days) of purchase. The unwanted item being exchanged will have to be returned to us before we pay to ship out the exchanged item(s) (this guarantees to us that the exchanged item wasn't used or damaged).
*ALL of our chainmaille necklaces come with a LIFE TIME GUARANTEE.
Chainmaille is very sturdy and we am confident it won't break without immense pressure and wear. Thus, if it is ever broken or damaged beyond function just mail it back to me and I will fix it then send it back to you with no repair charges!*
Please let me know before mailing a chainmaille necklace that needs repair this way if I need any material I am out of to fix it I can order it and get your necklace fixed as quickly as possible. Also, it needs to actually be broken to the point where it is nonfunctional. I cannot fix chainmaille items that simply do not fit one's style anymore.
All of our other jewelry items can be sent back to us and repaired/altered for a small fee depending on the item, just contact the seller if you have any questions regarding repairs or alterations on previously bought jewelry items. This includes attaching new clasps, re-beading, re-wiring, chain replacement, and more.
